Client Portal

Verification portals that carry your brand, not ours.

Collect information and documents through fully whitelabel, multi-language portals—customize every step, enforce your logic, and turn verification into a conversion experience customers trust.

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Trusted by global compliance leaders

Turn verification into advantage with portals built for conversion.

Your brand, your domain, your control

Custom logo, colors, domain, and favicon. Portals feel native to your product—clients never see Dotfile branding, just the experience you designed.

Dynamic workflows that adapt to every scenario

Conditional logic adjusts questions based on jurisdiction, entity type, or risk profile. One portal, infinite configurations—no need to build separate flows for each market.

Six languages out of the box, infinite with AI translation

Deploy in French, English, German, Spanish, Italian, Dutch instantly. Need more? AI-powered translation accelerates localization, then customize terminology to match your glossary.

From setup to submission in four steps

TKTKT

Configure your journey

Choose KYC (individual) or KYB (business) portal. Add custom steps, map fields to properties, define which documents and checks are required. Conditional logic determines what's shown based on user responses.

Style and translate

Upload your logo, set brand colors, configure custom domain. Enable languages with AI-powered translation, then refine terminology. Add custom wordings for document types so clients know exactly what to submit.

Publish and share

Set portal online—URL is generated instantly. Share link directly with clients, embed in emails, or trigger via API. Clients authenticate with email, complete steps at their own pace with auto-save progress.

Monitor and remediate

Clients land on "My Onboardings" page showing pending actions, cases under review, and completed verifications. When additional information is needed, set case to Draft status—clients can edit responses and resubmit without starting over.

Whitelabel Customization

Custom logo, brand colors, and favicon for complete brand consistency

Configure custom domain (subdomain or dedicated top-level domain)

SSL certificate auto-generated; DNS propagation handled seamlessly

Multi-Language Support

Deploy in 6 languages instantly: French, English, German, Spanish, Italian, Dutch

AI-powered translation accelerates deployment of additional languages

Download JSON files to customize translations with your terminology, then re-upload

Company Search & Auto-Prefill

Clients search by company name or registration number

Official registry data auto-populates company details (address, directors, ownership)

Clients review and edit if needed; mismatches flagged for analyst review

Collaboration & Delegation

Business contact invites other individuals to complete specific checks (ID verification, document upload)

Configure whether collaboration is restricted to existing case individuals or open to new contacts

Delegation of authority flow identifies signatory and delegator when authorized rep differs from business contact

Global Market Expansion

Deploy localized verification in new markets without rebuilding flows. Enable the language, adjust conditional logic for regional requirements (e.g., additional documents for MENA, different company search providers for APAC), and go live with portals that feel native to each jurisdiction.

Remediation & Periodic Review

When documents expire or information needs updating, set case status to Draft and share portal link. Clients access pre-filled forms, update only what changed, and resubmit—no need to start onboarding from scratch. Complete audit trail preserved.

Multi-Party Verification

Business contact doesn't have all required documents? Enable collaboration—they invite the CFO to upload financials, legal rep to complete identity verification, compliance officer to submit regulatory filings. Each individual accesses only their section; all submissions tracked in same case.

High-Conversion Onboarding

Reduce drop-off with save-for-later functionality, mobile-optimized design, and progress indicators. "My Onboardings" page gives clients centralized view of pending actions, cases under review, and completed verifications—eliminating confusion when managing multiple entities or applications.