Paris 17:55
New York 12:55
London 16:55
Customer Onboarding

Maximize pass rates without compromising security

Verify consumer identities with adaptive flows, white-label experiences, and fraud detection. Block synthetic identities and document forgery while keeping legitimate customers moving.

Product illustration

Trusted by global compliance leaders

Bastion
Keyrock
Convera
Unzer
Spendesk
Flowdesk
Flow Traders
Bastion
Keyrock
Convera
Unzer
Spendesk
Flowdesk
Flow Traders

Real-time risk decisioning

Low-risk profiles auto-approve instantly. Medium-risk profiles trigger step-up flows, including document requests, enhanced screening, and biometric verification. High-risk profiles are escalated to manual review with complete context already loaded.

Drop-off prevention built in

White-label flows in six languages create native experiences that feel like your product, not a compliance gate. Conditional logic collects only what's needed upfront, requesting additional verification only when risk signals demand it.

High pass rates meet high security

Automated fraud detection blocks synthetic identities forged documents, and high-risk profiles before they enter your system.

Biometric verification in seconds

Biometric verification in seconds

eIDAS and PVID-certified identity checks.

Video verification with liveness detection confirms document authenticity and user presence simultaneously. Process 3,000+ document types from 195 countries in under 10 seconds. Choose video for highest security or document upload for speed. AI-powered fraud detection analyzes 500+ forensic indicators, including template farms, Gen AI forgeries, digital manipulation, metadata tampering. Suspicious documents are rejected instantly.

Adaptive verification flows

Adaptive verification flows

Only collect what each customer needs.

Conditional logic shows or hides verification steps based on real-time risk signals. Configure rules once by geography, risk score, or custom criteria. The system applies them intelligently across every signup.

White-label consumer experience

White-label consumer experience

Native flows that match your brand.

Fully customizable UI with your colors, logo, and domain. Select from six languages with AI-powered translation you can customize to your terminology. Mobile-optimized flows catch errors during form completion.

Intelligent document analysis

Intelligent document analysis

AI that validates documents on upload.

When users submit proof of address or bank details, AI extracts data automatically—validating document age, matching extracted information against declarative data, and flagging inconsistencies instantly. Documents that fail checks get rejected immediately with specific reasons. Approved documents auto-advance users to next steps without manual review.

Best-in-class verification providers, one single integration

Switch providers without changing code.

Identity verification

Veriff, Onfido, Checkout.com for biometric liveness and document checks

Fraud prevention

Trustfull for device intelligence detecting synthetic identities before they pass document checks

AML screening

LSEG World-Check, ComplyAdvantage for sanctions, PEPs, adverse media on individual consumers

Document forensics

AI analyzing 500+ fraud indicators including Gen AI forgeries, template reuse, pixel manipulation, metadata changes

Global coverage

Support for 3,000+ document types across 195 countries with local compliance configurations

How it works

Verify consumers at scale without manual reviews

1

Adaptive intake

Customer enters basic information via a white-labeled portal. Risk signals determine which additional steps appear—low-risk users see minimal fields, high-risk profiles trigger enhanced data collection.

2

Parallel verification

Identity verification, document analysis, device intelligence, and AML screening run simultaneously.

3

Smart decisioning

Low-risk profiles auto-approves. Medium-risk triggers conditional step-ups including additional documents, enhanced screening, and biometric checks. High-risk routes to manual review with investigation context pre-loaded.

4

Seamless recovery

Rejected documents trigger instant notifications with specific reasons and one-click resubmission. All customer interactions are logged automatically for audit trails. Save progress at any point, resume via email on any device.

We were able to import in Dotfile our entire investor base from multiple funds in minutes. It is also the first time that I am able to ditch my Excel risk matrix.

Julien Fissette

Co-founder & CPO, Roundtable

KYC that converts as fast as it protects

Maximize pass rates with instant verification, reduce drop-offs with adaptive flows, and stop fraud without stopping legitimate customers.

Book a demo